TeamOB Call Recording works by mirroring your phone with computer. We mirror the phone to record audio of calls. To mirror we have used Dell Mobile Connect service or you can use Microsoft 10 built in phone mirroring feature.
Follow the below steps to pair your phone with computer
Connect your phone and computer using USB cable
Download the zip file and extract in your computer
Right click on "Dell.bat" and select "Run as Administrator"
When prompted. Select Yes and complete the execution
Double click on "Dell-Mobile-Connect-Driver_6YDGY_WIN_3.1_A00.exe" and complete driver installation
Double click on "ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_neutral___0vhbc3ng4wbp0.AppxBundle". It will open Microsoft Store. Select Yes and complete the installation
Open browser in your mobile device and download APK
Install the downloaded APK.
It will prompt for permission. Select All
Enable Bluetooth of your mobile phone
Open setting of your windows computer. (Click on start button and select Setting)
Enable Bluetooth.
Press Add new device > Bluetooth
You will see your mobile phone in list
Pair both the devices
Press Windows search > Dell mobile connect
Click on check box "By using the app i agree to its terms and privacy policy"
Click on Get Started
Select Android
Open installed APK in your phone
You will see a code
Pate this code in your computer under "Dell Mobile Connect"
When prompted for authorisation in your phone. Say yes and allow it
Follow the below steps to install Call Recording Tool
Download the TeamOB setup
Run the installer
When it promptes for Activation Code. Enter the activation code received from us
After authentication. It will prompt for login credentials. Enter your TeamOB registered email and password
Press Submit.
You will see a Call icon in your system tray.